Clean clothes at your fingertips
Book on our site, LINE or WhatsApp in a minute, then follow your order on our tracking page or in our app. Laundry that fits around your day.
Ren
by washlab
Ren
by washlab
Never mixed. Always rewash-guaranteed.
Trusted by homes, condos and hotels across Bangkok. From everyday wear to dry cleaning — back at your door in as little as 6 hours.
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Effortless laundry care, designed for busy Bangkok lives.
Book on our site, LINE or WhatsApp in a minute. We collect from your door or condo lobby — free, with no upfront payment.
Lights and darks are separated, and your order is always washed on its own — never mixed with anyone else’s. Premium bio-grade detergent, finished with your choice of fragrance.
Shirts, trousers and dresses are steam-pressed by hand, with the right heat for each fabric. We only iron the pieces that need it — add ironing to any order.
Your clothes come back to your door neatly folded with socks paired, ready to wear or put straight into drawers — in 2–4 days, or same day when you need it.
Convenient pickup and delivery to save you time. Expert care to keep you looking your best.
Every piece is tagged and logged at pickup, so nothing goes missing. Follow your order any time on our tracking page or in our app.
We check every garment for stains and read its care label first, then clean it with the right method for the fabric.
Suits, dresses and shirts come back crisply pressed and delivered to your door, ready for your next meeting or night out.
Laundry that works for your week: Simply choose your bag and schedule a pickup.
Full bag: For bigger loads. Fits up to 8 kg.
Weekly bag: For lighter loads. Fits up to 6 kg.
One bag, one price — no weighing, no surprises. Wash & fold only, for members.
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Request Wash & Fold right on our site, or message us on LINE or WhatsApp for any of our other services.
We'll come collect your laundry from your door, lobby, or front desk — as soon as possible after your request.
We'll confirm the price first — pay easily via PromptPay, debit/credit through Stripe, or Thai bank transfer.
Every piece is inspected by hand and cleaned with care, using eco-friendly products.
Fresh, folded, and brought right back to your door.
Book on our site, LINE or WhatsApp in a minute, then follow your order on our tracking page or in our app. Laundry that fits around your day.
Not happy with the result? We'll rewash or re-iron it, free — no questions asked.
We carefully clean, inspect and track every piece — and if anything’s ever damaged or lost, we’ll make it right. Questions? Message us on LINE or WhatsApp — our team is always here to help, with English support.
Every order is washed on its own, never with anyone else’s — with premium bio-grade detergent and your choice of fragrance.
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We know your clothes matter to you, so we treat them like our own — careful with every piece, honest about where things stand, never in a rush just to get it done. Yes, it takes a little longer. That's kind of the point.
Add credit to your WashLab wallet and get 10–18% extra instantly — the more you add, the more you earn. Credit never expires.
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Once we pick up and inspect your laundry, we'll send a simple invoice you can pay online.
Never. Every order is washed separately in its own dedicated cycle.
No — we can collect from your condo or hotel reception directly.
Central Bangkok — Sukhumvit, Asoke, Silom, Sathorn, Thonglor, Phrom Phong, Ekkamai, Rama 9, Pratunam. Flat ฿100 delivery outside free zones.
Not happy with how an item was cleaned or pressed? Let us know within 48 hours of delivery and we'll rewash or re-iron it, free — no questions asked.
If we lose or damage an item while it's in our care, please report it within 48 hours of delivery. We'll compensate you per affected item — up to 10x the cleaning charge for that piece, capped at ฿2,000 per item, whichever is lower.
For Wash & Fold orders priced by weight, we'll estimate a fair per-item charge based on that item's typical weight to calculate this. If you're sending in something worth significantly more, let us know before cleaning so we can take extra care.
This guarantee covers our workmanship and care — it doesn't cover pre-existing damage, normal wear, or conditions described elsewhere in these terms (see Garment Condition below).
We carefully inspect items before cleaning. If we find missing information, special conditions, or concerns regarding your items, we may contact you before proceeding.
Please check all pockets before sending items for cleaning. We are not responsible for personal belongings left inside pockets.
Existing stains, damage, scratches, holes, fading, or weak fabric may become more noticeable during the cleaning process.
Customers are responsible for informing us of any existing damage or special care requirements before cleaning.
Some stains may not be completely removed despite professional treatment.
Certain fabrics, colors, prints, coatings, decorations, and materials may change during cleaning due to their condition, age, or manufacturing quality.
We may attach identification tags to garments to ensure accurate processing.
Small marks or holes caused by attaching tags are not covered under compensation.
Please remove removable accessories, jewelry, buttons, and decorative items before submitting items for cleaning.
We are not responsible for loss or damage of attached decorations, accessories, or items that are not designed for washing.
Please remove packaging and store your items in a suitable environment after receiving them.
We are unable to accept claims for items that have been altered, worn, damaged, or had identification tags removed after delivery.
The estimated delivery date provided at pickup is an expected completion date. While we make every effort to deliver on time, delays may occur due to garment conditions, special treatments, weather, or circumstances outside our control.
For important, luxury, or high-value items, please inform us before cleaning so we can recommend the appropriate service.
Customers must collect or accept delivery of completed items within 90 days after notification. We are not responsible for loss or damage caused by long-term storage, including damage from humidity, insects, fire, theft, or other unavoidable circumstances.
Items left unclaimed for more than 180 days may be disposed of.
We reserve the right to refuse items that may not be suitable for our cleaning process, including:
Customer information collected during service registration and order processing will only be used for providing our service, communication, delivery, and customer support. We protect customer information and will not use it for unrelated purposes.
Claims: Customers must inspect items immediately after delivery. Any concerns must be reported within 3 days of receiving the items, with identification tags still attached. Normal wear and tear, existing damage, and natural aging are not covered.
Compensation Coverage: We are responsible only for damages caused directly by errors in our cleaning, drying, ironing, or handling process.
Compensation is limited to:
Compensation does not include emotional distress, inconvenience, or similar claims.
Proof of purchase may be required to determine the item's value. Compensation will not exceed the original retail value of the product.
Items Not Covered: Compensation does not apply to:
We reserve the right to update these Terms of Service when necessary. Updated terms will apply to services provided after the changes are made.
We will make reasonable efforts to inform customers of important changes.